What a fantastic holiday and experience………we packed lots in but had a wonderful time. A trip we will never forget!

Mr Chilman, March 2023

Possibly the best service I have experienced so I cannot think of anything more you could do.

First class service with great guidance, advice and excellent recommendations prior to booking, lots of useful information prior to travel, all arrangements worked well with no hitches. All in all a perfect trip which was really well organised ...

Mr & Mrs Key, January 23

It was a stress-free relaxing break to one of the most naturally beautiful places on earth. To stay at the Icehotel is truly one-of-a-kind experience. Oliver and the staff made it all happen without any hiccups. Dogsledding, snowmobiling and being out in the wilderness below the Northern lights will forever be embedded in our memories....

Mr & Mrs Cole, January 23

Everything was taken care of and worked extremely well as per the detailed itinerary. The activities booked were very special. If you are thinking of going somewhere special, unique and with a bit of luxury thrown in, contact RB Collection.

Horsley Family, March 22

Bucket list objective achieved! Sleep in an ice room it is awesome, a fabulous travelling experience. Attention to detail very good.

Mrs Norris, March 22

Excellent! You must do the dog sledge ride. Always available to answer questions, great holiday – all that needs to be said.

Mr Parsons, March 22

Thanks for all your help in organising and rescheduling the trip for last week. We had a great time in the Ice Hotel – the experiences were great! The transfers were all no hassle and on time. The Nobis in Stockholm was lovely – so well situated and the staff were amazing. I will be ...

Mr Dwyer, March 22

Just a quick thank you for arranging such a unique holiday which we thoroughly enjoyed. The Ice hotel was sensational. The UFO at the Tree Hotel was great fun in superb surroundings and the owners, Kent and Britta. We will keep your itinerary and pass it onto our friends as it is a great trip....

Mr Carp, Dec 21

Never booked with this company before but will definitely do it again. Didn’t have to do a thing, just told them what we wanted to do and they sorted out everything for us. Kept us informed of flight changes and arranged overnight accommodation for us. Sent messages while we were away to see how we ...

Sam, Dec 21

Hi Oliver – thanks…had an amazing time, such an incredible place and part of the world! Thank you for wonderful recommendations…!

Mr Clarke, Dec 21

Excellent! The travel itinerary was excellent, Oliver was prompt in answering any email queries. Excellent service with attention to detail. I would recommend staying longer. The Tree Hotel and Arctic Bath Hotel were amazing.

Mrs Bicknell, Dec 21

Everything went according to plan. Highlights: A night in an art suite, dog sled ride and snow mobile safari. Excellent customer service.

Mrs Powell, Feb 20

Amazing holiday booked with confidence. The Icehotel was incredible, excursions were unbelievable – A definite bucket list destination ticked off! Art Suite in Ice Hotel a definite one time amazing opportunity. Good contact. Responded immediately to any queries

Mrs Wilson, Feb 20

We had a wonderful time and thanks for your superb booking arrangements too

Mr Crockford, Feb 20

Everything. Very different. Wonderfully organised.  All went very smoothly.  Activities fitted what we like wonderfully

Mr & Mrs Sentance, Feb 20

Ice hotel is so unique & Stockholm is wonderful city! Oliver, Clare & Nathan all did a great job. 

G Harkins, Dec 19

The whole experience of the planning and booking process with Oliver and the team was made easy and was well managed from beginning to end, and the trip was fantastic

Mr Carruthers, Dec 19

Just an amazing place, with some brilliant experiences. Definitely one ticked off the bucket list!

Mr Griffiths, Feb 19

RB Collection provided an efficient service and all the information we needed to be prepared and make the most of a very special holiday to celebrate my husband’s 50th. The fact that members of the team had personally experienced the IceHotel and could give accurate advice was important and useful to us. 

Mr & Mrs P, Feb 19

The husky ride was one of the most special and amazing things I have ever done. The whole trip was a birthday present, which went down exceptionally well; and I quote “best birthday ever”.

Dr Z, Feb 19

Absolutely stunning, best customer service I’ve had for a long time and holiday was magnificent.

Mrs Flanagan, Feb 19

Oliver contacted me immediately after enquiring about our trip to Sweden, he was extremely helpful and listened to everything I asked for, our trip was amazing and I couldn’t fault a thing. Thank you for a one in a life time trip with my daughter.

A, Jan 19

Oliver has always been the best at responding to my calls emails. It was mentioned by our husky excursion owner how many people have spoken highly about Oliver at RB Collection.

Adele, Jan 19

Efficient and everything ran smoothly.  Do the dog sled experience off-site (Trap Line) as this was excellent. Oliver was knowledgeable and helpful. Staff had been to the ice hotel so could give us excellent tips

Mrs Bruce, January 2019

Booking through RB Collection I was more than just another customer, everything was about how I wanted my holiday. I felt as though my holiday mattered and having it perfect was just as important to you as it was to me. Thank you.

Mrs Fearn, January 2019

Helpful, informative, excellent service from start to finish. We booked at short notice and still everything went like clockwork. The excursions were superbly organised and fantastic fun. My daughters special dietary requirements were catered for without any fuss. We would highly recommend your company. They made booking such a specialist holiday easy!

Mrs Landman, January 2019

The booking process, support from Oliver, the Ice Hotel and experiences where fantastic. RB Collection responded quickly to all queries and were always on hand to advise. Great service from RB Collection, especially Oliver, highly recommend this company.

Mr Barry, January 2019

The organisation by RB Collection could not be faulted from the moment we arrived at the airport in Gatwick. Our Information pack was extensive and gave us everything we required to ensure a smooth and happy holiday.

Mr Pehlps, February 2018

We had the most wonderful holiday at Icehotel, Sweden. The guides we had were excellent, very informative, welcoming and friendly. Both tours added that extra bit to our holiday being able to drive the dog sled and the snow mobile ourselves, this was a dream come true for myself and husband. Once again thank you ...

Mrs Ferguson, February 2018

Tina and myself had a fantastic experience. All first class. A big thanks to you and all the team for a job well done! I would not hesitate in recommending a) the ice hotel as a dream destination and b) the RB collection as the team to look after you!

Mr Doyle, February 18

Fab holiday due to a great team who booked our requirements to the T! Seamless travel arrangements, all the excursions were planned perfectly. Felt looked after not just a number.  A fun holiday!! If you can afford it and are staying in the 360 then book the deluxe suite – the en-suite is a must! ...

Mrs Watson, December 2017

Oliver was outstanding v helpful and always responded to my enquiries. Also this was surprise holiday and no errors made re sending info etc. Good customer service, knowledgeable and helpful staff.

Mrs Foot, December 2017

No question was too silly for them. Dealt promptly and efficiently with all my issues. Very helpful suggestions for trip. Everything went like clockwork-flights/ hotels/ transfers. Thanks again for helping me keep it a secret for nearly a year from my husband!

Mrs Berry, December 2017

‘A friendly knowledgeable service from the start and all points covered. It was like discussing plans with a friend who has been on the trip and happy sharing their knowledge to obtain the best package and we cannot wait to go.

Mr Cook, May 2017

I approached a few companies regarding a trip to the Ice Hotel. RB Collection’s response was by far the most comprehensive and everything had already been thought of and most importantly included in the quote. Speaking with Oliver, it was clear he has 1st hand experience of the hotel and what it offers.

Mr Buchannen, May 2017

It was so different to anything which we have experienced as we normally visit warm destinations. The Ice Hotel was fabulous and the sculptures were amazing. Everything was well organised, all of the trips that we booked were worth doing. Good service and prompt responses.

Mrs Rowell, March 2017

Very impressed. Everything was excellent. Many thanks to Oliver for arranging all of the trip. A fantastic experience and would certainly recommend RB Collection to everyone. Don’t be reluctant about anything, try it all. I met people there who were apprehensive…give it a go, you may enjoy it (I did ).

Mr Snowdon, March 2017

The whole thing was excellent! This was a holiday we’d talked about doing for the last ten years – a real ‘bucket list’ event – so thanks to the Oliver and the team for making it so special. Overall, the service was very prompt and efficient – particularly given the bespoke nature of the itinerary ...

Mr Jackson

…wanted to thank you for the amazing trip you organised.  Everything went like clockwork. The hotel in Stockholm was lovely and perfectly placed.  All the trips were amazing and transfers were all on time. Even the meet and greet car parking went like a dream.  What an amazing time we had.

Mr Wosley, Feb 17

I thank you and your team for making the booking so easy and explaining what was the best things for us to do to get the best out of our time there, was nice to know you’d been there and you knew what you were talking about…I look forward to booking another holiday with you....

S. Jackson, Feb 2017

Hello to the RB team,

Thank you so much for organising this trip for us. It was truly a wonderful experience.

Caroline & Sean, Feb 17

The 5 course menu and wine package at the restaurant, although expensive was worth while on such a special trip. The meal at the Homestead was a nice contrast, very good food., more homely style, large portions and more reasonable price

Mr Williams

You were able to recommend and advise us of activities to make the best of our time, especially as this was a short, once in a life time trip. We did not come back thinking ‘oh, we wish had known about that’. You recommended and booked our evening dinners, again on a short trip it ...

Mr Williams

The holiday went smoothly due to all the arrangements RB Collection made. Staff were very helpful from our initial contact, through to booking and going. The hotel chosen for our overnight stay by RB Collection, in Stockholm was excellent. The accommodation was spacious (it even had a microwave). Staff were very pleasant.

Mr Foley, Feb 2017

Excellent! Very smooth from start to finish. Simple and easy to work with

Mr Marlow, Feb 2017

We had an excellent experience with RB Collection. They responded quickly to queries and were full of helpful suggestions for activities. Everything went very smoothly and we had an incredible time.

Beth, Jan 2017

…had an amazing time on the snow mobiles and saw an amazing display of the northern lights.

Mr Jackson, Feb 2017

It was amazing and we will definitely book through you again! Excellent service. 

Mrs Byrne, Jan 2017

Fantastic inclusive service! We took our trip for my husbands 50th birthday and it was our wedding anniversary while we were away, so there are a number of reasons the trip was wonderful. What made it magical was our husky dog sled adventure and seeing the Northern lights.

Mrs Lovett, Jan 2017

Once in a lifetime experience sleeping in an ice room. We were especially lucky, as we saw the northern lights on our first night, including the less common pinks and purples. We had an excellent experience with RB Collection. They responded quickly to queries and were full of helpful suggestions for activities. 

Miss Hanna, Jan 2017

I couldn’t recommend them enough. Our contact Oliver was extremely helpful, and helped us to plan our trip. R.B staff have “actual” experience of travel destinations and are giving genuine advice gained from experience. Communication has been brilliant, and easy. Couldn’t recommend their services highly enough. Would definitely use again.

Mrs Lovett

Obsolutely awesome customer service. Always someone to answer the phone, no being put on hold for ages. Oliver even answered my emails after hours. Will be booking again and again.

Mr Wosley

I have just booked a short trip to Lapland, Sweden staying at the world famous Ice Hotel for a few nights early next year. RB Collections were exceptional in dealing with my requests and kept in touch by email on a frequent basis. I’m glad I’ve booked through them as it was 5 star customer ...

Ms Taylor

RB were Very friendly, enthusiastic, encouraging, kind, positive and helpful.

We loved the scenery, the light between ten and twelve. The trips made it for us. The people who led them were so enthusiastic and the effort to give us meals iin circumstances which weren’t easy was truly amazing. We thought the lifestyle and values ...

Mrs W Smith

We went to the Ice Hotel in Sweden. Everything about it was special. Amazing experience and worth every penny. Was a 1st class service. Friendly staff who listened and went out their way to help. We used RB and were very pleased with their customer service, support and knowledge of the destination. They went out ...

Mr Chegwidden

Excellent service, kept up to date at all stages and particularly helpful communicating via email as my work makes phone calls difficult. Sam was excellent and once we arrived and throughout the holiday, everything was booked and perfect. Hassle free and very impressed with the quality of the holiday and the service provided! Ice Hotel ...

Mrs O’Connell

The Icehotel sculptures are truly incredible, and the staff were always eager to please.  RB were competent and helpful throughout – the individual staff took over from each other very smoothly when necessary

Mr McKean

We are sitting at Stockholm airport waiting to come home so thought it would quickly email you. The short break was lovely and everything went smoothly.  Transfers were very clear and Norwegian Air have wifi onboard which is great ☺ . All in all, amazing experience…

Mr Deakin

All in all it was every bit as fantastic an experience as we had hoped it would be. The ease of booking and paying in advance allowed us to sail through the holiday without always having to carry cash with us. The staff there were at all times helpful and cheerful. We don’t have a ...

Mrs Mulberry

RB Collection offer a very good inclusive service.  For people who usually make their own arrangements over the internet, as we have done many times, we would urge you to consider this service as it’s much easier and takes the worry out of going somewhere that you are not familiar with.

Mr & Mrs Bird

RB Collection were great. The whole trip was customised and arranged in two phone calls on one email. Carla had good knowledge of the destination and excursions available and helped pick the right accomodation and order. Really couldn’t have asked for more.

Mrs Payne

Rob and I would both like to say a big thank you to you and your team for helping Rob plan our trip to the IceHotel at Christmas.  We had a fabulous time and one which we will remember for the rest of our lives.  A large part of that we owe to you.

Rob & Charlotte

This was on my “Bucket list”. In fact top of it! It lived up to and exceeded my expectations. Staying with the Ice Hotel sculptured rooms and the husky ride were a highlight.

Dr Michael Read

Everything was thought through and great help from Oliver in picking this experience of a lifetime!

Mr & Mrs Slater

Provided an excellent service, with good communication throughout the whole experience. Fantastic, once in a lifetime experience, brilliantly facilitated by RB Collection. The husky ride can’t be missed!

Miss Emily Wright

Thanks again to you and your staff for all the help we had for our trip to Sweden and the Ice Hotel.  It was awesome!!!! and staying in the Deluxe Mini Suite really did put the icing on a very grand cake.  Definitely a birthday and Christmas present that will never be forgotten.

Margaret & Leon

Prompt with information, friendly, very attentive. We have both travelled for forty years to several countries, all are special, the Ice Hotel was fantastic! To stay in the Ice room and enjoy the good food in the restaurant.

Mr Anthony Geraghty

Such friendly, helpful staff. Professional service. Kept fully informed and all questions answered. Also, I really couldn’t have booked everything separately for less (I tried!).  It was another world- so cold yet so beautiful. Unspoilt natural beauty combined with the remarkable human achievement of the Ice Hotel.

Mrs Marion Robinson

Everything was organised for us, by people who are knowledgeable we didn’t have to do a thing.

Mr Neil Crompton

Take good quality thermals and thermal socks. It is very enclosed in the sleeping bag in ice rooms.

Mr Robert Dalgliesh

Personal service with staff who have first-hand knowledge.

Mr Mark Williams

Everything was organised for us, by people who are knowledgeable we didn’t have to do a thing.

Mr Neil Crompton

We would recommend to anyone wanting a holiday that caters specifically for them. RB will always do what they can to make a perfect holiday, with a friendly and professional manner.John always delivers, works very hard to find us the perfect holiday and has taken time to get to know what we want from our ...

Mrs Lynne Lingard

Because of your friendly efficient service nothing is too much trouble, you even sent a birthday gift to my hotel – wonderful surprise- thank you.

RB Collection is “the” travel agent to use everyone there wil go the extra mile to ensure your holiday goes as smoothly as possible, most of our bookings have been ...

Mrs Brenda Smith