A friendly knowledgeable service from the start and all points covered. It was like discussing plans with a friend who has been on the trip and happy sharing their knowledge to obtain the best package and we cannot wait to go.

Mr Cook, May 2017

I approached a few companies regarding a trip to the Ice Hotel. RB Collection’s response was by far the most comprehensive and everything had already been thought of and most importantly included in the quote. Speaking with Oliver, it was clear he has 1st hand experience of the hotel and what it offers.

Mr Buchannen, May 2017

It was so different to anything which we have experienced as we normally visit warm destinations. The Ice Hotel was fabulous and the sculptures were amazing. Everything was well organised, all of the trips that we booked were worth doing. Good service and prompt responses.

Mrs Rowell, March 2017

Very impressed. Everything was excellent. Many thanks to Oliver for arranging all of the trip. A fantastic experience and would certainly recommend RB Collection to everyone. Don’t be reluctant about anything, try it all. I met people there who were apprehensive…give it a go, you may enjoy it (I did ).

Mr Snowdon, March 2017

The whole thing was excellent! This was a holiday we’d talked about doing for the last ten years – a real ‘bucket list’ event – so thanks to the Oliver and the team for making it so special. Overall, the service was very prompt and efficient – particularly given the bespoke nature of the itinerary ...

Mr Jackson, March 2017

…wanted to thank you for the amazing trip you organised.  Everything went like clockwork. The hotel in Stockholm was lovely and perfectly placed.  All the trips were amazing and transfers were all on time. Even the meet and greet car parking went like a dream.  What an amazing time we had.

Mr Wosley, Feb 17

I thank you and your team for making the booking so easy and explaining what was the best things for us to do to get the best out of our time there, was nice to know you’d been there and you knew what you were talking about…I look forward to booking another holiday with you....

S. Jackson, Feb 2017

Hello to the RB team,

Thank you so much for organising this trip for us. It was truly a wonderful experience.

Caroline & Sean, Feb 17

The 5 course menu and wine package at the restaurant, although expensive was worth while on such a special trip. The meal at the Homestead was a nice contrast, very good food., more homely style, large portions and more reasonable price

Mr Williams, Feb 2017

You were able to recommend and advise us of activities to make the best of our time, especially as this was a short, once in a life time trip. We did not come back thinking ‘oh, we wish had known about that’. You recommended and booked our evening dinners, again on a short trip it ...

Mr Williams, Feb 2017

The holiday went smoothly due to all the arrangements RB Collection made. Staff were very helpful from our initial contact, through to booking and going. The hotel chosen for our overnight stay by RB Collection, in Stockholm was excellent. The accommodation was spacious (it even had a microwave). Staff were very pleasant.

Mr Foley, Feb 2017

Excellent! Very smooth from start to finish. Simple and easy to work with

Mr Marlow, Feb 2017

We had an excellent experience with RB Collection. They responded quickly to queries and were full of helpful suggestions for activities. Everything went very smoothly and we had an incredible time.

Beth, Jan 2017

…had an amazing time on the snow mobiles and saw an amazing display of the northern lights.

Mr Jackson, Feb 2017

It was amazing and we will definitely book through you again! Excellent service. 

Mrs Byrne, Jan 2017

Fantastic inclusive service! We took our trip for my husbands 50th birthday and it was our wedding anniversary while we were away, so there are a number of reasons the trip was wonderful. What made it magical was our husky dog sled adventure and seeing the Northern lights.

Mrs Lovett, Jan 2017

Once in a lifetime experience sleeping in an ice room. We were especially lucky, as we saw the northern lights on our first night, including the less common pinks and purples. We had an excellent experience with RB Collection. They responded quickly to queries and were full of helpful suggestions for activities. 

Miss Hanna, Jan 2017

I couldn’t recommend them enough. Our contact Oliver was extremely helpful, and helped us to plan our trip. R.B staff have “actual” experience of travel destinations and are giving genuine advice gained from experience. Communication has been brilliant, and easy. Couldn’t recommend their services highly enough. Would definitely use again.

Mrs Lovett

Obsolutely awesome customer service. Always someone to answer the phone, no being put on hold for ages. Oliver even answered my emails after hours. Will be booking again and again.

Mr Wosley

I have just booked a short trip to Lapland, Sweden staying at the world famous Ice Hotel for a few nights early next year. RB Collections were exceptional in dealing with my requests and kept in touch by email on a frequent basis. I’m glad I’ve booked through them as it was 5 star customer ...

Ms Taylor

RB were Very friendly, enthusiastic, encouraging, kind, positive and helpful.

We loved the scenery, the light between ten and twelve. The trips made it for us. The people who led them were so enthusiastic and the effort to give us meals iin circumstances which weren’t easy was truly amazing. We thought the lifestyle and values ...

Mrs W Smith

We went to the Ice Hotel in Sweden. Everything about it was special. Amazing experience and worth every penny. Was a 1st class service. Friendly staff who listened and went out their way to help. We used RB and were very pleased with their customer service, support and knowledge of the destination. They went out ...

Mr Chegwidden

Excellent service, kept up to date at all stages and particularly helpful communicating via email as my work makes phone calls difficult. Sam was excellent and once we arrived and throughout the holiday, everything was booked and perfect. Hassle free and very impressed with the quality of the holiday and the service provided! Ice Hotel ...

Mrs O’Connell

The Icehotel sculptures are truly incredible, and the staff were always eager to please.  RB were competent and helpful throughout – the individual staff took over from each other very smoothly when necessary

Mr McKean

Deakin_Ice_Hotel

We are sitting at Stockholm airport waiting to come home so thought it would quickly email you. The short break was lovely and everything went smoothly.  Transfers were very clear and Norwegian Air have wifi onboard which is great ☺ . All in all, amazing experience…

Mr Deakin

mulberry_icehotel

All in all it was every bit as fantastic an experience as we had hoped it would be. The ease of booking and paying in advance allowed us to sail through the holiday without always having to carry cash with us. The staff there were at all times helpful and cheerful. We don’t have a ...

Mrs Mulberry

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RB Collection offer a very good inclusive service.  For people who usually make their own arrangements over the internet, as we have done many times, we would urge you to consider this service as it’s much easier and takes the worry out of going somewhere that you are not familiar with.

Mr & Mrs Bird

payne

RB Collection were great. The whole trip was customised and arranged in two phone calls on one email. Carla had good knowledge of the destination and excursions available and helped pick the right accomodation and order. Really couldn’t have asked for more.

Mrs Payne

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Rob and I would both like to say a big thank you to you and your team for helping Rob plan our trip to the IceHotel at Christmas.  We had a fabulous time and one which we will remember for the rest of our lives.  A large part of that we owe to you.

Rob & Charlotte

ICEHOTEL, Jukkasjärvi, konstkatalog 2012/2013.

This was on my “Bucket list”. In fact top of it! It lived up to and exceeded my expectations. Staying with the Ice Hotel sculptured rooms and the husky ride were a highlight.

Dr Michael Read

Photograph by: Paulina Holmgren
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Everything was thought through and great help from Oliver in picking this experience of a lifetime!

Mr & Mrs Slater

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Provided an excellent service, with good communication throughout the whole experience. Fantastic, once in a lifetime experience, brilliantly facilitated by RB Collection. The husky ride can’t be missed!

Miss Emily Wright

Photograph by: RB Collection
leon_icehotel

Thanks again to you and your staff for all the help we had for our trip to Sweden and the Ice Hotel.  It was awesome!!!! and staying in the Deluxe Mini Suite really did put the icing on a very grand cake.  Definitely a birthday and Christmas present that will never be forgotten.

Margaret & Leon

Example of an Art Suite at Sweden's Ice Hotel.

Prompt with information, friendly, very attentive. We have both travelled for forty years to several countries, all are special, the Ice Hotel was fantastic! To stay in the Ice room and enjoy the good food in the restaurant.

Mr Anthony Geraghty

Photograph by: Paulina Holmgren
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Such friendly, helpful staff. Professional service. Kept fully informed and all questions answered. Also, I really couldn’t have booked everything separately for less (I tried!).  It was another world- so cold yet so beautiful. Unspoilt natural beauty combined with the remarkable human achievement of the Ice Hotel.

Mrs Marion Robinson

Everything was organised for us, by people who are knowledgeable we didn’t have to do a thing.

Mr Neil Crompton

Take good quality thermals and thermal socks. It is very enclosed in the sleeping bag in ice rooms.

Mr Robert Dalgliesh

Personal service with staff who have first-hand knowledge.

Mr Mark Williams

Everything was organised for us, by people who are knowledgeable we didn’t have to do a thing.

Mr Neil Crompton

We would recommend to anyone wanting a holiday that caters specifically for them. RB will always do what they can to make a perfect holiday, with a friendly and professional manner.John always delivers, works very hard to find us the perfect holiday and has taken time to get to know what we want from our ...

Mrs Lynne Lingard

Because of your friendly efficient service nothing is too much trouble, you even sent a birthday gift to my hotel – wonderful surprise- thank you.

RB Collection is “the” travel agent to use everyone there wil go the extra mile to ensure your holiday goes as smoothly as possible, most of our bookings have been ...

Mrs Brenda Smith