get_the_facts

Financially securing your Ice Hotel holiday

12.09.17 - By Oliver

A few clients have been asking us recently how financially secure the holidays they’ve booked with us are. The simple answer is ‘very secure!’.

We are a member of ABTA and hold an ABTA bond which will protect any monies should anything happen to our company. Of course we are confident that won’t happen given that we have been established since 1985 and our owners family has been in the trade since 1936. We are by no means a high risk operating business and value the long-term relationships we have built up with our clients and suppliers. If you would like further reassurance, you can read our client testimonials via the independent review service Feefo here. 

If you are a UK resident, when you holiday includes flights and accommodation you are also protected by the UK government’s ATOL Protection scheme. This means should there be any failure with the operator of the trip your money is protected. You can read more about the CAA’s ATOL scheme here: http://www.packpeaceofmind.co.uk. The ATOL number protecting your holiday can vary and we provide all of this information to you at the time of booking.

We hope this puts your mind at rest about booking your holiday with us. If you have any questions whatsoever please do not hesitate to contact us.

We look forward to creating your holiday memories.