Deluxe Suite - Spa, relax and sauna. Design Marjolein Vonk & Pia Sandgren. Photo Asaf Kliger Photograph by: Asaf Kliger

Another satisfied customer…

15.02.17 - By Oliver

Many thanks to Mr Clarke for providing us with some great feedback following his recent visit to Sweden’s famous Ice Hotel. It is always great to read reviews from clients when they return, and of course to get some tips as to how we can improve our service for next time…

 

…The stay in the Deluxe Ice Suite at the ice hotel was a unique and incredible experience. The room was amazing but having our own en-suite bathroom was very helpful as we could check in sooner and had a private area to change. The ice restaurant tasting menu was one of the best meals we’ve ever had, the food was very well presented and Michelin star quality – we particularly enjoyed the reindeer and elk. The snowmobile experience was very memorable. We had never done this before but we’re put at ease and it was definitely the best way to explore the area and see the Northern Lights, which we did see.

The holiday was a great success with everything booked to our specifications. The itinerary information was also welcome and comprehensive. All the staff were also very approachable and helpful. The advice on clothes to wear was also helpful and I would suggest that this was provided as soon as the booking was made to give people time to consider this and shop for any required items. We did ask for this information early on and it was provided by email.

Absolutely and without hesitation [we will recommend this trip]. It is a truly magical and memorable experience.

Mr Clarke travelled to the Ice Hotel in Sweden in February 2017. If you would like to experience this once in a lifetime destination call us on the number above.